HAYATI, R.; BUATON, R. .; RAMADANI, S. Implementation of Chatbot Artificial Intelligence in a Company Website to Improve Customer Service Automatically Using the TF-IDF Method. Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 4, n. 1, p. 131–136, 2024. DOI: 10.59934/jaiea.v4i1.584. Disponível em: https://mail.ioinformatic.org/index.php/JAIEA/article/view/584. Acesso em: 25 may. 2026.