SITTI NUR AINI; YUNI SHARA SHANTI; FARISI, S. A.; AL-ANWAR, Z. wahyul M.; SE., MM, J. E. Analysis of Human Resource Quality in Maintaining Customer Satisfaction at Kopi Kenangan in Pamekasan through the Total Quality Management Approach. Journal of Artificial Intelligence and Engineering Applications (JAIEA), [S. l.], v. 5, n. 3, p. 4825–4832, 2026. DOI: 10.59934/jaiea.v5i3.2514. Disponível em: https://mail.ioinformatic.org/index.php/JAIEA/article/view/2514. Acesso em: 17 jul. 2026.