Analysis of the Acceptance of the Indonesia Pintar Programme Website using the Technology Acceptance Model (TAM) Among Administrative Staff at Pangeran Antasari Vocational High School Balikpapan

Sanrina Aprilia Safitri; Nabila Auliya Ar Rifana; Riski Zulkarnain; Nasruddin bin Idris

doi:10.59934/jaiea.v6i1.2649

Authors

Sanrina Aprilia Safitiri Information Systems Study Program, Universitas Mulia, Indonesia
Nabila Auliya Ar Rifana Information Systems Study Program, Universitas Mulia, Indonesia
Riski Zulkarnain Information Systems Study Program, Universitas Mulia, Indonesia
Nasruddin bin Idris Information Systems Study Program, Universitas Mulia, Indonesia

DOI:

https://doi.org/10.59934/jaiea.v6i1.2649

Keywords:

Technology Acceptance Model (TAM), the Indonesia Pintar Programme (PIP), Website, User Acceptance, Perceived Ease of Use, Perceived Usefulness

Abstract

Advances in information technology have driven the digitisation of educational services through the Indonesia Pintar (PIP) Programme website to support the administration of educational assistance in schools. However, its implementation still faces challenges, such as an unreliable login system, a lack of awareness-raising, and differences in user perceptions. This study aims to analyse the level of acceptance of the Indonesia Pintar (PIP) Programme website amongst administrative staff at SMK Pangeran Antasari in Balikpapan using the Technology Acceptance Model (TAM) approach. The study employed a descriptive qualitative method utilising interviews, observation and documentation, which were subsequently analysed using the Miles and Huberman model. The results indicate that the website has been accepted by users and assists with the administration and management of beneficiary data. In terms of Perceived Ease of Use, the website is considered reasonably easy to use, although there is still a need for improved awareness-raising and feature enhancements. Regarding Perceived Usefulness, the website is seen to improve work efficiency, although some administrative staff still use Microsoft Excel. Consequently, improvements to the systems’s quality and user training are required to optimise the website’s implementation.

Downloads

Download data is not yet available.

References

I. Zamjani, Herlinawati, N. S. Perdana, F. Widiaputera, and S. N. Azizah, BIAYA SATUAN DAN LINI MASA PENGELOLAAN PROGRAM INDONESIA PINTAR. Pusat Penelitian Kebijakan, Badan Penelitian dan Pengembangan dan Perbukuan, Kementerian Pendidikan dan Kebudayaan, 2020. [Online]. Available: https://puslitjakdikbud.kemdikbud.go.id

F. Sudaisy, “Peran Program Indonesia Pintar (PIP) dan Keberlanjutan Pendidikan Peserta Didik di SMA Darul Hikmah Mataram,” Jurnal Ilmiah Profesi Pendidikan, vol. 9, no. 4, pp. 2325–2330, Nov. 2024, doi: 10.29303/jipp.v9i4.2780.

F. Uriyalita, J. Syahrodi, and Sumanta, “EVALUASI PROGRAM INDONESIA PINTAR (PIP) TELAAH TENTANG AKSESIBILITAS, PENCEGAHAN DAN PENANGGULANGAN ANAK PUTUS SEKOLAH DI WILAYAH URBAN FRINGE HARJAMUKTI, CIREBON,” Edum Journal, vol. 3, no. 2, pp. 179–199, 2020.

B. P. Saputra, E. I. Suryani, and Yonawati, “Implementasi Kebijakan Program Kartu Indonesia Pintar (KIP) dalam Meningkatkan Akses Pendidikan,” Arus Jurnal Sosial dan Humaniora (AJSH), vol. 5, no. 2, 2025, [Online]. Available: http://jurnal.ardenjaya.com/index.php/ajshhttp://jurnal.ardenjaya.com/index.php/ajsh

Suaidah and Latifah, “Analisis Penerimaan Aplikasi Web Engineering Pelayanan Pengaduan Masyarakat Menggunakan Technology Acceptance Model,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 8, 2021.

K. Dwi et al., “ANALISIS PENERIMAAN SISTEM INFORMASI MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (STUDI KASUS : SIJALAK DESA POHSANTEN KABUPATEN JEMBRANA PROVINSI BALI),” INSERT: Information System and Emerging Technology Journal, vol. 2, no. 2, p. 113, 2021.

H. Setiawan, B. Purnama, and F. Ilmu Komputer, “Analisis Tingkat Kepuasan Penerimaan Pengguna terhadap Website pupr.jambiprov.go.id dengan Metode Technology Acceptance Model (TAM),” Jurnal Manajemen Teknologi dan Sistem Informasi (JMS), vol. 3, no. 2, 2023, doi: 10.33998/jms.v3i1.

D. M. Marsa and R. S. Santoso, “IMPLEMENTASI PROGRAM INDONESIA PINTAR (PIP) DI SMA KECAMATAN BANYUMANIK KOTA SEMARANG,” Journal of Management and Public Policy, vol. 1, 2025, [Online]. Available: http://fisip.undip.ac.id

D. Novita and F. Helena, “Analisis Kepuasan Pengguna Aplikasi Traveloka Menggunakan Metode Technology Acceptance Model (TAM) Dan End-User Computing Satisfaction (EUCS),” JTSI, vol. 2, no. 1, pp. 22–37, 2021.

S. R. Azkiya and L. Labibah, “Analisis Penerimaan Aplikasi Ikalsel Menggunakan Teori Technology Acceptance Model (TAM),” UNILIB : Jurnal Perpustakaan, vol. 14, no. 1, Feb. 2023, doi: 10.20885/unilib.Vol14.iss1.art3.

Ardiansyah, Risnita, and M. S. Jailani, “Teknik Pengumpulan Data Dan Instrumen Penelitian Ilmiah Pendidikan Pada Pendekatan Kualitatif dan Kuantitatif,” Jurnal Pendidikan Islam, vol. 3, 2023, [Online]. Available: http://ejournal.yayasanpendidikandzurriyatulquran.id/index.php/ihsan

R. Hafrienda, ; Candradewini Candradewini, and ; M D Enjat Munajat, “EFEKTIVITAS PROGRAM INDONESIA PINTAR PADA JENJANG SMA NEGERI DI KOTA BUKITTINGGI,” Jurnal Administrasi Negara, vol. 14, no. 2, pp. 697–706, 2023.

I. D. A. Sholicha and H. Sukmana, “Implementasi Kebijakan Program Indonesia Pintar (Studi Kasus di SDN Damarsi Kabupaten Sidoarjo),” Jurnal Noken: Ilmu-Ilmu Sosial, vol. 11, no. 1, pp. 172–185, Jun. 2025, doi: 10.33506/jn.v11i1.4362.

I. A. Habibi, “Efektivitas Penggunaan Kartu Indonesia Pintar (KIP): Analisis Dampak dan Tantangan Implementasi dalam Perspektif Manajemen Keuangan Sekolah,” Jurnal Ilmu Pendidikan dan Sosial Humaniora, vol. 3, 2025.

R. R. Saputri, “Sistem Pendukung Keputusan Rekomendasi Siswa Yang Mendapatkan Beasiswa PIP Pada SDN 1 Mahang Sungai Hanyar Menggunakan Metode SMARTER Berbasis Web,” BITCODE Jurnal Ilmiah Ilmu Komputer, vol. 1, 2025.

M. A. Yogatama, H. M. Syafingi, D. Adriantini Sintha Dewi, and D. Trisna Noviasari, “Analisis Efektivitas Program Indonesia Pintar di Kabupaten Magelang,” Borobudur Law and Society Journal, vol. 3, no. 1, pp. 9–15, Jan. 2024, doi: 10.31603/10012.

L. P. Sari, “RANCANGAN SISTEM INFORMASI REKAPITULASI PENERIMAAN DANA PROGRAM INDONESIA PINTAR (PIP) BERBASIS WEB PADA KOORDINATOR WILAYAH DINAS PENDIDIKAN KEPEMUDAAN DAN OLAHRAGA KECAMATAN KUANTAN HILIR,” Jurnal Perencanaan, Sains, Teknologi, dan Komputer, vol. 4, no. 1, pp. 849–857, 2021.