Design of a Web-Based Village Tourism Management Information System with Multi-Tenant Architecture as an Integrated Platform: The Nusa Wisata Module

Abstract

The rapid development of information technology has significantly impacted various sectors, including tourism. However, in practice, village tourism management is still commonly conducted conventionally and lacks integration, resulting in various issues related to service efficiency, data management, and operational transparency. This study aims to design a web-based village tourism management information system using a multi-tenant architecture approach in the Nusa Wisata module as part of the integrated Nusa Eka platform.The research method employed in this study is system design using the System Development Life Cycle (SDLC) approach, focusing on the requirements analysis and system design stages. System modeling was conducted using Entity Relationship Diagram (ERD) for database design and flowcharts to illustrate the system process flow. The results of this study are in the form of a system design capable of integrating the management of multiple villages within a single platform while maintaining data separation through the use of the tenant_id attribute. The system is designed with several main features, including e-ticketing, tourism package and attraction management, tourism operational staff management, and parking management with an automated revenue-sharing mechanism. In addition, the system supports integration with other modules within the Nusa Eka platform, such as Nusa Praja, Nusa Graha, and Nusa Artha. Based on the design and analysis results, the proposed system provides a more integrated, flexible, and scalable solution compared to previous systems that still use a single-tenant approach. This system design is expected to improve operational efficiency, data transparency, and service quality in digital-based village tourism management.